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Privacy policy
POSTA – Privacy Policy
Last Updated: 28/04/2026
This Privacy Policy describes how POSTA (“POSTA,” “we,” “us,” or “our”) collects, uses, discloses, and protects personal information when you visit or use postatool.com (the “Site”) or any related services (the “Services”). By accessing or using the Site, you agree to the practices described in this Privacy Policy. We collect and use personal information with your consent.
1. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will post the revised version on this page and update the “Last Updated” date above. Your continued use of the Site after any changes constitutes acceptance of the revised Privacy Policy.
2. Information We Collect
a. Information You Provide Directly
We may collect the following information when you interact with the Site or Services:
Name, email address, and phone number
Billing and shipping address
Payment information (processed securely by Shopify Payments or other third-party payment processors; POSTA does not store full payment card numbers)
Information provided through forms, customer support inquiries, or communication with us
For Canadian customers - This policy applies to English-speaking regions of Canada only.
b. Information Collected Automatically
When you use the Site, we automatically collect certain information, including:
IP address, browser type, device identifiers
Pages viewed, time spent on pages, and navigation paths
Cookies, pixels, tags, and similar tracking technologies
Shopping and browsing behaviour
c. Information from Third Parties
We may receive information from:
Payment processors
Advertising platforms (e.g., Meta, Google, TikTok)
Analytics providers and logistics/shipping partners
3. How We Use Your Information
We may use personal information for the following purposes:
To process, fulfil, and manage orders
To arrange shipping, handle returns, and provide customer support
To operate, maintain, and improve the Site and Services
For marketing and advertising purposes, including:
Email marketing
Targeted and retargeted advertising using pixels (Meta, Google, TikTok, etc.)
To detect, prevent, and address fraud or security issues
4. Cookies and Tracking Technologies
We use cookies and similar technologies to:
Enhance Site performance and functionality
Enable personalised and targeted advertising
Analyse browsing activity
Measure marketing effectiveness
You may control cookie settings through your browser. Disabling cookies may impact certain Site features.
5. Sharing of Personal Information
We may disclose personal information to the following categories of third parties:
Shopify, for hosting, order processing, and payment processing
Shipping carriers and logistics partners
Advertising and analytics partners (e.g., Meta, Google, TikTok)
Service providers supporting business operations
Governmental authorities when required by law
Do We “Sell” or “Share” Personal Information? (CCPA/CPRA Notice)
For California, Colorado and Virginia residents:
We do not sell personal information in exchange for monetary consideration.
Because we use targeted advertising pixels, California law may consider this the “sharing” of personal information for cross-context behavioural advertising.
Users may opt out of this sharing (see Section 6).
6. Your Privacy Rights
Depending on your state of residence you may have the right to:
Access or request a copy of your personal information
Correct inaccurate personal information
Request deletion of personal information
Opt out of the “sale” or “sharing” of personal information
Opt out of targeted advertising
Appeal a denied privacy request
How to Exercise Your Rights
You may submit a privacy request by emailing: Tristan@postatool.com
Opt-Out Mechanisms
Where required by law, POSTA provides:
A “Do Not Sell or Share My Personal Information” link in the website footer
A cookie preference tool (Shopify Privacy & Compliance App recommended)
7. Data Retention
We retain personal information only as long as reasonably necessary to:
Fulfil orders and provide the Services
Satisfy legal, tax, and regulatory obligations
Resolve disputes and enforce policies
Detect and prevent fraud
Process your information in Australia, Canada, New Zealand and the United States of America..
8. Security
We implement reasonable physical, technical, and administrative safeguards to protect personal information. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
9. Children’s Privacy
The Site is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will delete it promptly.
10. Contact Information
If you have questions, concerns, or requests related to this Privacy Policy, please contact:
Email: Tristan@postatool.com
ATTN: Privacy Officer — POSTA
